Otter
Platforms: Zoom, Meet, Teams
Otter pros:
- Supports separating meetings by workspaces if you have multiple teams
- Can also transcribe uploaded audio and video files
Otter cons:
- Struggles when transcribing technical language
Meet Otter’s AI Chat, a tool that’ll let you know if you have work on your plate—among other possibilities. When you ask “was I mentioned in this meeting?” the chat gives you a breakdown of any action items assigned to you. This way, if you have to pop out during a call—or have to miss it entirely because you’re putting out a fire in another project—you can still stay on track.
That’s one of many questions you can ask about your meetings. I transcribed a test meeting with myself discussing the future of the detergent industry (cleanliness is key, what can I say) and asked the bot lots of questions to see how deep it could go. I wanted to know what we could do to increase sustainability or how to use AI to improve soap-making. In all cases, it kept replying coherently with decent ideas, more or less at the level of what GPT-3.5 could tell me.
This isn’t just a one-on-one thing. Otter has workspace features, letting you communicate with your team on the platform inside channels. When you turn on AI for one of them, you can mention Otter to ask questions about a meeting, such as what was decided and what the next steps are. You can then mention teammates to assign tasks and stay aligned as the project moves forward. And if you’re Slack-dwellers instead, no problem: Otter integrates with it, so you can send these snippets out to your internal channels there.
There’s a last entry point to the AI chat. When you click on it on the left-side main menu, you can access an account-wide chat-based search. So, instead of it being grounded only in the meeting you’re collaborating on with your team, you can ask anything about recent meetings and topic highlights or see if you have action items assigned to you.
This is a welcome twist to the category, making the experience more chat-driven. If you love the way ChatGPT feels, then Otter AI Chat could replicate the experience but connected to your meetings.
Otter price: Free plan available for up to 300 minutes/month; Pro plan goes for $16.99 per user, per month.
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